Strategic Goals

Our purpose

To provide customers with quality revenue management services that are fair, efficient and deliver benefits for all Victorians.

Our vision

To be one of Victoria's best performing organisations.

Our values

  • Respect
  • Integrity
  • Accountability
  • Responsiveness
  • Impartiality
  • Leadership
  • Human rights

Our strategic goals

  1. Deliver fair and efficient revenue management services
  2. Encourage and develop excellence in our people
  3. Make it easier for our customers 
  4. Continuously improve what we do
  5. Increase compliance
Icon showing strategic goals
Deliver fair and efficient revenue management services; Encourage and develop excellence in our people; Make it easier for our customers;  Continuously improve what we do; Increase compliance